At Luzz, we are dedicated to providing our customers with premium quality pickleball equipment and exceptional service. Our pickleball paddles come with a comprehensive warranty to ensure your peace of mind and satisfaction.

Warranty Coverage
We offer a standard warranty for 1 year, beginning from the date of purchase. Within this period, we cover all manufacturing defects in materials and workmanship related to the paddle’s life.
For added peace of mind, you can purchase Luzz Care+ service for $30, which extends the warranty to 2 years from the date of purchase.

What is Covered
Manufacturing defects in the material
Workmanship flaws
Any issues emerging from the creation process that affect the paddle’s performance

What is Not Covered
Our warranty does not cover damages arising from:
Normal wear and tear
Abuse or neglect
User modifications or unauthorized repairs
Natural fading of graphics over time
Surface texture changes due to extended use

Warranty Terms
Luzz reserves the right to assess the condition of the paddle and determine whether the issue falls under our warranty policy.
In cases covered under our warranty, Luzz holds the discretion to either repair or replace the paddle.

Claim Process
To initiate a warranty claim, please contact our customer service team with your proof of purchase and a detailed description of the defect. Our team will guide you through the steps to evaluate your claim and provide appropriate solutions.

At Luzz, your satisfaction is paramount. We are committed to ensuring your Luzz pickleball paddle upholds its excellence, allowing you to focus on perfecting your game. Thank you for choosing Luzz, where quality and performance go hand in hand.